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After-Hours Lead Capture

Legal emergencies don’t keep office hours

People don’t get arrested, injured or served papers between nine and five. When they call at 9 PM or on a Sunday, AlloyVoice answers as your firm, asks your intake questions, flags what is urgent and books the consultation before they hang up.

Nights · Weekends · Holidays · Cancel anytime

Every call covered

The hours nobody is at the front desk

The calls that used to wait until morning, handled the moment they come in.

  • Nights, weekends, holidays

    The agent answers whenever your office is closed, exactly as it does during the day.

  • A conversation, not a recording

    No “our office is currently closed”. The caller talks to someone who listens and asks the right questions.

  • What cannot wait is marked

    Checking urgency is part of your intake questions, and a call that cannot wait is marked time-sensitive in its summary.

  • Booked before they hang up

    A caller who qualifies gets a consultation on your calendar that night, with the date and time agreed before the call ends.

  • The full picture by morning

    Every call is logged and transcribed, and its summary is in your inbox the moment the call ends.

  • Honest about being an AI

    It never claims to be human, and whether it announces that up front is your setting.

AlloyVoice is on the line

While the office was closed

Four sample calls from one weekend, and what happens instead of voicemail.

  • Priya L.

    Landlord-tenant · Friday, 7:48 PM

    Answered
  • Jordan M.

    Personal injury · Saturday, 11:32 PM

    Answered
  • Daniel K.

    Criminal defense · Sunday, 6:10 AM

    Answered
  • Tom W.

    Estate planning · Sunday afternoon

    Answered
    • CallerMy landlord changed the locks this morning.
    • AlloyVoiceI’m sorry, that is a lot to deal with. Did you get any notice or court papers first?
    • CallerNothing. No notice at all.
    • AlloyVoiceI’ve noted that. The first opening is Monday at 9:00. Shall I book it?

    Consultation bookedmarked time-sensitive

    • CallerI was rear-ended an hour ago. Is it too late to call?
    • AlloyVoiceNot at all. Was anyone injured, and has a doctor seen you?
    • CallerMy neck hurts. I’m going to urgent care in the morning.
    • AlloyVoiceAn attorney can see you Tuesday at 10:30. Does that work?

    Consultation bookedTue 10:30 AM

    • CallerMy brother was arrested last night. What do we do?
    • AlloyVoiceAn attorney can answer that. Where is he being held, and is there a court date?
    • CallerAt the county jail. The hearing is Monday morning.
    • AlloyVoiceI’ve noted the hearing. The first opening is today at 1:00. Shall I book it?

    Consultation bookedmarked time-sensitive

    • CallerMom passed last week and there’s no will. I don’t know where to start.
    • AlloyVoiceI’m very sorry for your loss. Has anything been filed with the probate court yet?
    • CallerNot yet.
    • AlloyVoiceThen an attorney can take you through it. Would Wednesday at 2:00 work?

    Consultation bookedWed 2:00 PM

Sample calls. Every real one, booked or not, lands in your dashboard with its summary, transcript and recording.

Why firms switch

Every hour covered, no extra headcount

A voice for the hours you cannot staff, at a price that is not per call.

  • The firm that answered.

    A caller who reaches voicemail at night calls the next firm. A caller who reaches AlloyVoice gets a consultation.

  • Same voice, day or night.

    The greeting, the questions and the tone are the same at 3 PM and 3 AM.

  • One plan, not an hourly rate.

    After-hours staff and answering services charge by the hour or the call. AlloyVoice is one monthly plan.

How it works

Set once, answered every night

No new phone system, no night shift.

  1. Forward your line after hours

    Set call forwarding for the hours your office is closed: nights, weekends, holidays. Change it any time with your phone provider.

  2. It answers as your firm

    The agent uses your firm’s name and your intake script, asks your questions and checks urgency.

  3. Wake up to booked consultations

    A summary of every call is in your inbox, with the consultation already on the calendar when the caller qualified.

See it

Last night’s calls, ready when you are

Recordings, transcripts, summaries and bookings for every call that came in while the office was closed. See it in a 20-minute demo.

Book a 20-minute demo
AlloyVoice dashboard listing recent calls with their recording, matter summary, transcript and duration.
FAQ

Questions about after-hours coverage

Before it takes your night calls.

  • Yes. Which calls reach the agent is a call-forwarding setting with your phone provider: only after hours, only when nobody picks up, or every call. You can change it any time.

  • Checking urgency is part of your intake questions. Anything urgent is flagged at the top of the summary, so your team sees it first.

  • Yes. It is built to slow down, acknowledge what the caller says and never rush them. It asks your questions in a natural order and pauses when the caller needs a moment.

  • The agent never claims to be human: if a caller asks, it says it is an AI. Whether it announces that up front is your setting, so you can match your state’s disclosure rules.

  • Cancel anytime. No long-term contracts, no cancellation fees. We also offer a 30-day performance guarantee.

Wake up to booked consultations

Hear AlloyVoice take an after-hours call as your firm in a 20-minute demo.

Book a Demo